> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexagon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Capture both Application and Plugin Logs

> Adjust Log Level to <As requested by the Support Team , then reproduce issue. Make sure to change Log Level to INFO after you have captured logs. G

Adjust Log Level to \<As requested by the Support Team>, then reproduce issue. Make sure to change Log Level to INFO after you have captured logs.

* Go to Admin Operations.

  * Select **Change Log Level** for **Operation Name**.

  * Enter **flexagon** for **Logger Name**, 

  * Select **\<As requested by the support team>** for **Log Level**.

  * click Submit

* Please Provide time that you reproduced the issue so we can find it in the logs easily

* Capture application logs (**Admin Operations** - **View & Download Logs**), use **Download Last 24 hour logs** button. You can attach download zip with Ticket.

Then set the logging level back to info.

* Go to Admin Operations.

  * Select **Change Log Level** for **Operation Name**.

  * Enter **flexagon** for **Logger Name**, 

  * Select **INFO** for **Log Level**.

  * click Submit

### Plugin Logs

**Provide screenshots of the Summary and Steps tab**. See the examples below.

![image](https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1ODg3NDA2MSwiZG9tYWluIjoiZmxleGFnb24uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE1NjY3OH0.GN7g9QnF2shOg1Pe9XpQouNPB-mNjv_abguQ5uy8Df0)

Provide plugin logs as text file. Click on the Plugin Logs link.

![image](https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1ODg3NDA3MiwiZG9tYWluIjoiZmxleGFnb24uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE1NjY3OH0.-iI3Ujmfsi9PcjbFCZB5u-l_VOlfVVCegUwhqjNKVoU)

Now click on the Download button, save the file locally and then upload to the ticket or attach it to an email reply.

![image](https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1ODg3NDA3NiwiZG9tYWluIjoiZmxleGFnb24uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE1NjY3OH0.sT2HjMFETivcjBcruU2ucN6ROWXnPR9xMKrFYL4rKik)