> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexagon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Templates

> Notification templates enable users to define their own email (subject & body) and in app notification (title, message, and link) templates to deliver

Notification templates enable users to define their own email (subject & body) and in-app notification (title, message, and link) templates to deliver notification content to subscribers based on the events occurring within the build/deploy/release lifecycle. The template is a pre-designed email that is used for sending notification messages to FlexDeploy users, groups, or to an external user's email address. Templates allow you to customize the content using rich set of APIs available in FlexDeploy. The templates use [Apache Velocity](https://velocity.apache.org/) for generating the content using data model and HTML formatting and styles. Templates can be extended by copying an out-of-box template or creating a whole new template with your own styles and structure.

## Navigation

The Notification Templates page can be accessed through the **Customize -> Notification Templates** menu. This screen shows all of the out-of-box templates and any custom templates created for the events. 

![image-20260113-210803.png](https://mintcdn.com/flexagon-llc-ce77a95c/s5KJA2KdwTZ5hdNK/images/fd111/12590920155.png?fit=max\&auto=format\&n=s5KJA2KdwTZ5hdNK\&q=85\&s=aab9015ef54992c5517f67045c893a89)

## Terminology

<table><colgroup><col /><col /></colgroup><tbody><tr><th>Term</th><th>Description</th></tr><tr><td>Template</td><td>The HTML content of an email used to send notification messages for one or multiple events.</td></tr><tr><td>Events</td><td>“Change of state” of an object in FlexDeploy like workflow or task. Each template can be assigned to be used for one or multiple events.e.g. Workflow Request Failed, Pipeline Gate Approval Assigned</td></tr><tr><td>Mediums</td><td>The way the message is sent. Currently In-App and Email notifications are supported.</td></tr></tbody></table>

## Additional Topics

* To view the templates, follow the steps in [View Notification Templates](https://docs.flexagon.com/flexdeploy-11-0-documentation/flexdeploy-users-guide/administration/notification-templates/view-notification-templates.md).

* Templates are also listed by events. See [View Events](https://docs.flexagon.com/flexdeploy-11-0-documentation/flexdeploy-users-guide/administration/notification-templates/view-events.md).

* For creating a new template or making any changes to an existing custom template, view [Create or Edit Notification Templates](https://docs.flexagon.com/flexdeploy-11-0-documentation/flexdeploy-users-guide/administration/notification-templates/create-or-edit-notification-templates.md).