> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexagon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FlexDeploy - ServiceNow Plugin Guide

> The FlexDeploy ServiceNow plugin can be used to interact with a ServiceNow instance. The ServiceNow instance must be configured in Topology before the

The FlexDeploy ServiceNow plugin can be used to interact with a ServiceNow instance. The ServiceNow instance must be configured in Topology before the plugin operations can be used.

# Key Features

* Can call get record (by sys\_id) or get records (with query parameters) or put record (by sys\_id)

* Updates existing records in ServiceNow

* Returns the entire response as well as up to 5 data points from within.

* Can be used in Json or XML mode.

# Plugin Operations

* [getCurrentChangeRequest](https://docs.flexagon.com/flexdeploy-10-0-documentation/flexdeploy-plugin-guides/flexdeploy-servicenow-plugin-guide/getcurrentchangerequest.md)
* [getRecord](https://docs.flexagon.com/flexdeploy-10-0-documentation/flexdeploy-plugin-guides/flexdeploy-servicenow-plugin-guide/getrecord.md)
* [getRecords](https://docs.flexagon.com/flexdeploy-10-0-documentation/flexdeploy-plugin-guides/flexdeploy-servicenow-plugin-guide/getrecords.md)
* [PUT](https://docs.flexagon.com/flexdeploy-10-0-documentation/flexdeploy-plugin-guides/flexdeploy-servicenow-plugin-guide/put.md)
* [createRecord](https://docs.flexagon.com/flexdeploy-10-0-documentation/flexdeploy-plugin-guides/flexdeploy-servicenow-plugin-guide/createrecord.md)